Contacting ETC

For questions about product delivery, contact ETC Professional Services. For general information about ETC Concert, your most convenient resources are the references provided in this online help system. To search more widely try the ETC web site at HTTP://www.etcconnect.com/.

Technical questions about ETC Concert and its use, please contact ETC Technical Services department directly at one of the offices listed below. Emergency service is available from all ETC offices outside of normal business hours.

When calling for assistance, please have the following information available:

ETC, Inc.

Americas

Technical Services Department

3031 Pleasant View Road

Middleton, WI 53562

800-775-4382 (USA, toll-free)

+1-608 831-4116

service@etcconnect.com

 

ETC GmbH

Germany, Austria, Switzerland,
Eastern Europe, and Russia

Technical Services Department

Ohmstrasse 3

83607 Holzkirchen, Germany

+49 (80 24) 47 00-0

techserv-germany@etcconnect.com


ETC Austin

High End Systems Products

Technical Services Department

2105 Gracy Farms Lane

Austin, TX 78758 USA

800-890-8989 (USA, toll-free)

+1-512 836-2242

hesservice@etcconnect.com

 

ETC France

France

Zone Urbaparc -

Bâtiment E

6 Boulevard de la Libération

Saint-Denis, 93200

+33 1 4243 3535

techservfrance@etcconnect.com

 

ETC Ltd

Europe, Middle East, and Africa

Technical Services Department

26-28 Victoria Industrial Estate

Victoria Road,

London W3 6UU England

+44 (0)20 8896 1000

techservltd@etcconnect.com

 

ETC Asia

Asia

Technical Services Department

Room 1801, 18/F

Tower 1, Phase 1 Enterprise Square

9 Sheung Yuet Road

Kowloon Bay, Kowloon, Hong Kong

+852 2799 1220

techserv-asia@etcconnect.com

 

Please email comments about this online help content to: techcomm@etcconnect.com.