For questions about product delivery, contact ETC Professional Services. For general information about LightDesigner, your most convenient resources are the references provided in this online help system. To search more widely try the ETC web site at etcconnect.com.
Technical questions about Paradigm LightDesigner and its use or integration with the Unison Paradigm control system, please contact ETC Technical Services department directly at one of the offices listed below. Emergency service is available from all ETC offices outside of normal business hours.
When calling for assistance, please have the following information available:
| Americas | Europe |
| Electronic Theatre Controls, Inc. | Electronic Theatre Controls, Ltd. |
| Technical Services Department | Technical Services Department |
| 3031 Pleasant View Road | 26 - 28 Victoria Industrial Estate |
| Middleton, WI 53562 | Victoria Road |
| 800-775-4382 (USA, toll-free) | London W3 6UU, UK |
| +1-608 831-4116 | +44 (0)20 8896 1000 |
| service@etcconnect.com | |
| Asia | Germany |
| ETC Asia, Ltd. | Electronic Theatre Controls, GmbH |
| Technical Services Department | Technical Services Department |
| Room 1801, 18/F, Tower 1 | Ohmstrasse 3 |
| Enterprise Square | 83607, Holzkirchen, Germany |
| 9 Sheung Yuet Road, Kowloon Bay | +49 (80 24) 47 00-0 |
| Kowloon, Hong Kong | techserv-hoki@etcconnect.com |
| +852 2799 1220 | |
| service@etcasia.com | |
Please email comments about this online help content to: techcomm@etcconnect.com