For questions about product delivery, contact ETC Professional Services. If you are having difficulties, and your problem is not addressed by this resource, try the ETC support website at support.etcconnect.com or the main ETC website at etcconnect.com. If none of these resources are sufficient, contact ETC Technical Services directly at one of the offices identified below. Emergency service is available from all ETC offices outside of normal business hours.
When calling for assistance, please have the following information available:
|
Americas |
United Kingdom |
|
ETC, Inc. |
Electronic Theatre Controls Ltd. |
|
Technical Services Department |
Technical Services Department |
|
3031 Pleasant View Road |
26-28 Victoria Industrial Estate |
|
Middleton, WI 53562 |
Victoria Road, |
|
800-775-4382 (USA, toll-free) |
London W3 6UU England |
|
+1-608 831-4116 |
+44 (0)20 8896 1000 |
|
|
|
|
Asia |
Germany |
|
Electronic Theatre Controls Asia, Ltd. |
Electronic Theatre Controls GmbH |
|
Technical Services Department |
Technical Services Department |
|
Room 1801, 18/F |
Ohmstrasse 3 |
|
Tower 1, Phase 1 Enterprise Square |
83607 Holzkirchen, Germany |
|
9 Sheung Yuet Road |
+49 (80 24) 47 00-0 |
|
Kowloon Bay, Kowloon, Hong Kong |
|
|
+852 2799 1220 |
|
|
|
|
|
France |
|
|
ETC France |
|
|
62-64 rue Danielle |
|
|
Casanova |
|
|
Saint-Denis Cedex, |
|
|
F93200 |
|
|
+33 1 4243 3535 |
|
Please email comments about this online help content to: techcomm@etcconnect.com