Help from ETC Technical Services

For questions about product delivery, contact ETC Professional Services. If you are having difficulties, and your problem is not addressed by this resource, try the ETC support website at support.etcconnect.com or the main ETC website at etcconnect.com. If none of these resources are sufficient, contact ETC Technical Services directly at one of the offices identified below. Emergency service is available from all ETC offices outside of normal business hours.

When calling for assistance, please have the following information available:

Americas

United Kingdom

ETC, Inc.

Electronic Theatre Controls Ltd.

Technical Services Department

Technical Services Department

3031 Pleasant View Road

26-28 Victoria Industrial Estate

Middleton, WI 53562

Victoria Road,

800-775-4382 (USA, toll-free)

London W3 6UU England

+1-608 831-4116

+44 (0)20 8896 1000

service@etcconnect.com

techservltd@etcconnect.com

 

 

Asia

Germany

Electronic Theatre Controls Asia, Ltd.

Electronic Theatre Controls GmbH

Technical Services Department

Technical Services Department

Room 1801, 18/F

Ohmstrasse 3

Tower 1, Phase 1 Enterprise Square

83607 Holzkirchen, Germany

9 Sheung Yuet Road

+49 (80 24) 47 00-0

Kowloon Bay, Kowloon, Hong Kong

techserv-hoki@etcconnect.com

+852 2799 1220

 

techservasia@etcasia.com

 

   

France

 

ETC France

 

62-64 rue Danielle

 

Casanova

 

Saint-Denis Cedex,

 

F93200

 

+33 1 4243 3535

 

techservltd@etcconnect.com

 

Please email comments about this online help content to: techcomm@etcconnect.com