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Upload Firmware

You can upload firmware from your computer running LightDesigner to the connected Paradigm Central Control Server (P-CCS), Paradigm Architectural Control Processors (P-ACP), the Paradigm Wireless Access Station and Paradigm Docking Station and the Paradigm 7" Touchscreen.

Note: You can upload firmware with any application view in focus but it is recommended that you have the Network view in focus. From the Network view you can view which version of firmware the P-CCS and the P-ACP's are currently running. When the firmware on the server or processor's do not match the version of LightDesigner software currently running, the firmware field will be highlighted in red, indicating an error that requires attention.

Tip: It is recommended that all connected dimming and switching products be configured to "Hold Last Look" or set to play an internal preset (if supported) before uploading new firmware. This precaution prevents any undesired light outages during the firmware update.

Note: When firmware is updating in the processor, all stations will become offline but will automatically rebind to the system when the processors are restored. During update control output from the system will also be disrupted.

  1. From the (Tools) menu select "Upload Firmware", then select "Upload P-ACP Firmware" from the fly-out menu . The "Upload Processor Firmware" dialog displays.

    2. Note: LightDesigner looks for the latest firmware file in the default directory. If the firmware is stored in a different location, change the file path using the [Change] button provided. Paradigm processor firmware files have a *.pfw suffix.

  2. Click the checkbox to select the processors that will receive updated firmware from the dialog or click the [Select All] button located at the bottom of the dialog. To undo the selection, click the [Clear All] button.

  3. Click [OK]. A "Confirm Upload Firmware" dialog displays.

  4. The dialog displays a checkbox "Automatically upgrade config version after firmware update". Select the check box to automatically upgrade the configuration version after the firmware update is complete.
  5. To confirm the firmware upload, click [OK]. As the firmware upload process begins, a progress bar displays to indicate the firmware upload in Unison Paradigm LightDesigner, and the selected processor(s) will display a firmware upgrade message and process bar on their user interface. When the firmware upload and configuration version upload is complete, the Network view will update to display the status, sync status and updated firmware for the selected processor(s).

    Tip: Once the firmware upload begins, the "Firmware" field in the device list will display empty and the status and sync status fields will indicate an offline or out of sync state until the processor or server has completed the upload process and is rebooted to normal operation.

    Some installations may require user intervention at the Paradigm processor to finalize the firmware upgrade, especially when the new firmware version is newer than the configuration the processor is currently running. Reference the Paradigm Architectural Control Processor Configuration Manual for details.

    When the firmware upload is complete, the "Firmware" field in the device list clears all firmware related errors and the status should return to Online and online state.

  1. From the (Tools) menu select "Upload Firmware", then select "Upload P-CCS Firmware" from the fly-out menu. The "Upload Server Firmware" dialog displays.

    2. Note: LightDesigner looks for the latest firmware file in the default directory. If the firmware is stored in a different location, change the file path using the [Change] button provided. Paradigm server firmware files have a *.sfw suffix.

  2. Click the checkbox to select the server(s) that will receive updated firmware from the dialog or click the [Select All] button located at the bottom of the dialog. To undo the selection, click the [Clear All] button.

  3. Click [OK]. A "Confirm Upload Firmware" dialog displays.

  1. The dialog displays a checkbox "Automatically upgrade config version after firmware update". Select the check box to automatically upgrade the configuration version after the firmware update is complete.
  1. To confirm the firmware upload, click [OK]. As the firmware upload process begins, a progress bar displays to indicate the firmware upload in Unison Paradigm LightDesigner and the central control server displays a firmware upgrade message and process bar on the user interface. When the firmware upload and configuration version upload is complete, the Network view will update to display the status, sync status and updated firmware for the P-CCS.

Note: While updating the P-LCD-WAS and P-LCD-DOCK firmware from LightDesigner is convenient, updating firmware using an SD card can be a faster method. Reference the related product installation or software release note for instructions.

  1. From the (Tools) menu select "Upload Firmware", then select "Update WAS/Dock Firmware" from the fly-out menu. The "Update Wireless Basestation Firmware" dialog displays.

  1. Click [OK]. The connected the P-ACP's will begin to push firmware to the connected Wireless Access Stations and Handheld Dock's. This process can take a while to complete depending on the quantity of devices for firmware update. Verify the Network tab for confirmation of the updated firmware number to each device.

Note: While updating the P-TS7 firmware from LightDesigner is convenient, updating firmware using an SD card can be a faster method. Reference the related product installation or software release note for instructions.

  1. From the (Tools) menu select "Upload Firmware", then select "Update P-TS7 Firmware" from the fly-out menu. The "Upload P-TS7 Firmware" dialog displays.

  1. Click the checkbox to select the touchscreen(s) that will receive updated firmware from the dialog or click the [Select All] button located at the bottom of the dialog. To undo the selection, click the [Clear All] button.
  2. Click [OK]. The firmware upload begins, Unison Paradigm LightDesigner displays an on-screen progress bar, and the touchscreen displays the firmware update progress.

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