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Keycap Replacement Selector


  • With the release of Augment3d (Eos 3.0) a new Stage Keycap Service Kit will be necessary for your Eos Family console. There are four (4) options and the correct option depends on the type of console you have.

    To assure you are ordering the correct service kit simply enter your console's serial number below and hit search.


    Step 1:
  • Please enter your Console Serial Number below:



    Please Contact Us if you have any issues or questions.

    • Step 2:

      How to order your Keycap Replacement


      Customers in the U.S.

      You can order your Keycap Replacement from our online store at no charge. Follow the corresponding link below to order. If you live outside of the United States, please email customerservice@etcconnect.com and include the name of the keycap (shown above) you need. 

      Backlit Cherry        EOS 94 KB AIS        ION/ELEMENT         ELEMENT 2